What happens if there is a problems with what I’ve ordered or I don't like what I've ordered?
1. Unwanted products
You can return an unwanted product if:
If you return an unwanted product, we will refund you the full purchase price or, if you prefer issue you with a credit note which you can use to buy other products on the Website. Your refund or credit note will be provided within 30 days of our receipt of the returned products. You will be responsible for the transportation costs for returning purchased products. For all returns, we recommend that you use a carrier that offers a tracking facility. If you do not do so and the goods are lost, then no return or refund will be considered.
2. Defective or faulty products
If you receive a defective or faulty product, please inform us as soon as is reasonably possible, within 1 week of delivery. No returns of defective products will be considered after 7 days of delivery of the products to you
When returning a product you must ensure that: